Delivering projects in an environment exhibiting volatile, uncertain, complex, and ambiguous (VUCA) characteristics requires special treatment using tools and methods designed for use in these types of environments. However, many conventional project management methods, methodologies, frameworks, and bodies of knowledge used today are based on a linear and deterministic (controllable and predictable) world view. That is not to say that these don't have their place, indeed conventional project management methodologies and tools are foundational and necessary, however, they are insufficient when dealing with project complexity. This presentation will explore why a complexity-based view of project delivery is important, and why this must include more than just project, program and portfolio managers.
